Quality Management System
Policy and Procedure


The policy provides the guiding framework for the Quality Management System in the Workers’ College towards the objective of providing high quality evidence based learning programmes and services to trade union and civil society formations more generally in furtherance of achieving a better future for the working class of South Africa.


The Quality Management System will include the total policy framework from governance through to education provision and service delivery functionality in the Workers’ College.

Introduction to the Quality Management System

This Quality Management System contains statements of administrative and practice policies and procedures to be followed and adhered to by all employees of Workers’ College and its leadership to ensure the sustainable delivery of quality education and training.

It is the Vision of the Workers College, “to be a hub of quality cutting edge Workers’ Education in Africa and the Global Community”.

In pursuance of this vision the Workers’ College mission is understood as;

  • The College uses the struggle knowledge, experiences and skills of trade union and community activists to redress the historical imbalances in education and
  • providing adult learners with opportunities for learning as well as
  • deepen their understanding of the role of trade union and community struggles in the transformation of the broader society

One of the key tasks of the college is to develop worker and community leaders through providing educational opportunities for students selected from participating trade unions and community organisation The College also serves as a progressive platform to promote debates on working class perspectives on a range of issues (RPL, Race, Class, Gender, Economic etc).